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wisdom

Description

Amazon Connect Wisdom delivers agents the information they need to solve customer issues as they’re actively speaking with customers. Agents can search across connected repositories from within their agent desktop to find answers quickly. Use Amazon Connect Wisdom to create an assistant and a knowledge base, for example, or manage content by uploading custom files.

Available Commands

  • create-assistant
  • create-assistant-association
  • create-content
  • create-knowledge-base
  • create-quick-response
  • create-session
  • delete-assistant
  • delete-assistant-association
  • delete-content
  • delete-import-job
  • delete-knowledge-base
  • delete-quick-response
  • get-assistant
  • get-assistant-association
  • get-content
  • get-content-summary
  • get-import-job
  • get-knowledge-base
  • get-quick-response
  • get-session
  • list-assistant-associations
  • list-assistants
  • list-contents
  • list-import-jobs
  • list-knowledge-bases
  • list-quick-responses
  • list-tags-for-resource
  • notify-recommendations-received
  • remove-knowledge-base-template-uri
  • search-content
  • search-quick-responses
  • search-sessions
  • start-content-upload
  • start-import-job
  • tag-resource
  • untag-resource
  • update-content
  • update-knowledge-base-template-uri
  • update-quick-response

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